Available positions:

Bicycle Mechanic

Job description:

Being a bicycle mechanic at Republic is great! We like to work with our hands, be presented with a problem, and use deduction and tried and true methods to come up with a tangible result. We know a customer will enjoy riding most when their bike is working beautifully, and when the ideal service isn’t possible, given timing or budget, we pride ourselves in describing the issues clearly. We don’t withhold information or gloss over problems, but instead, use our experience and knowledge to educate, inform and help make a plan for future service. We understand the customer is entrusting us with a big part of their leisure and so we work their bicycles to  high standard, as if it were our own, or better. We are good at time management and juggling different tasks of varying priority. We like to be timely, but also be given enough time to do a great job. We work methodically because we will be interrupted and will need to continue from where we left off. We ride bikes and get amped on customers experiencing bikes the way we do!
If this sounds like you, then you should apply for this job!
You can find more about us here.

Experience
-Minimum of 2 years experience as bicycle mechanic;
-Experience doing most common repairs is key for repeatable, high quality work. There will also be on the job training and guidance as needed.

The ideal candidate will:

-Have a passion for bicycles and Squamish;
-Be willing to learn from others and from their own mistakes;
-Have a personal high standard of work;
-Be proficient in working with hydraulic systems;
-Some experience in working on suspension parts;
-Be willing to take direction, at the same time as being able to problem solve and make judgment calls when needed;
-Computer literacy;
-Ability to work unsupervised;
-Ability to focus and/or work in spite of distractions and interruptions;
-Must be able to deal with and be tolerant of all sorts of people;

Wages and Benefits:

There are many perks of working at Republic. They will be discussed at the time of the interview, but here are some highlights:

-Wages and hours to be discussed and depending on experience.
-Extended health plan available -You will work in a friendly, family-oriented, happy place, doing what you love alongside like-minded people;
-Discount in all products;
-You will work for (and with!) reasonable and accommodating people. The Republic is a democracy and we will listen to you.
-You will start with a full-time/ in season position (until Sep 30th) with the possibility of year-round position (to be discussed).

Service Advisor

Job description:

Being a service advisor at Republic is great! We like to interact with customers, understand their needs as well as investigate what maintenance is due on the bike, and help them have a better cycling experience by quarter backing the service of their bicycle. We are the face of the service department and manage the service relationship with the customer from intake to delivery and follow-up. We enjoy diagnosing issues, asking probing questions, uncovering and identifying problems, writing up home run work orders for our fellow mechanics and knocking off a few quick repairs ourselves. We are knowledgeable about all mechanical aspects of the bicycle and experts at recommending the parts and service best suited for each customer / bike. We like knowing a customer’s bicycle is handed back working beautifully, and when the ideal service isn’t possible, given timing or budget, we pride ourselves in describing the issues clearly. We don’t withhold information or gloss over problems, but instead, use our experience and knowledge to educate, inform and help. We understand the customer is entrusting us with a big part of their leisure and so we treat their bikes with the highest level of care. We are good at time management and juggling different tasks of varying priority as well as adapting to the peaks and utilizing the lulls of the workday. We like to be thorough and work methodically to produce consistent and repeatable results. We ride bikes and get amped on customers experiencing bikes the way we do!
If this sounds like you, then you should apply for this job!
You can find more about us here.

Experience
– Minimum of 2 years experience in a bike shop;
– Basic knowledge of current mountain bike parts and accessories;
– Sales experience is an asset. There will also be on the job training and guidance as needed.

The ideal candidate will:

-Have a passion for bicycles and Squamish;
-Be willing to learn from others and from their own mistakes;
-Have a personal high standard of work;
-Have experience selling service;
-Be knowledgeable in the service of all makes and models of bike; new and old;
-Be willing to take direction, at the same time as being able to problem solve and make judgment calls when needed;
-Computer literacy;
-Ability to work unsupervised;
-Ability to focus and/or work in spite of distractions and interruptions;
-Must be able to deal with and be tolerant of all sorts of people;

Wages and Benefits:

There are many perks of working at Republic. They will be discussed at the time of the interview, but here are some highlights:

-Wages and hours to be discussed and depending on experience.
-Extended health plan available -You will work in a friendly, family-oriented, happy place, doing what you love alongside like-minded people;
-Discount on all products;
-You will work for (and with!) reasonable and accommodating people. The Republic is a democracy and we will listen to you.
-You will start with a full-time/ in season position (until Sep 30th) with the possibility of year-round position (to be discussed).

Lead Service Advisor

Job description:

Being the Lead Service Advisor at Republic is great! 

If you are someone that likes to interact with customers, understand their needs as well as investigate what maintenance is due on the bike to help them have a better cycling experience, read on. The Service Advisory team is the face of the Service Department and manages the service relationship with the customer from intake to delivery and follow-up. As their leader, you will assist in the management of a team of four people that enjoys diagnosing issues, asking probing questions, uncovering and identifying problems, writing up home-run work orders for their fellow mechanics while knocking off a few quick repairs themselves. Service advisors are knowledgeable about all mechanical aspects of the bicycle and experts at recommending the parts and service best suited for each customer / bike. As their leader, you will be expected to have a great deal of knowledge and be creative in your problem-solving. You will also recognize training opportunities for you advisory team and share your knowledge whenever possible.

At Republic, we like knowing that  bicycles are handed back to customers’ working beautifully, and when the ideal service isn’t possible, given timing or budget, we pride ourselves in describing the issues clearly. We don’t withhold information or gloss over problems but, instead, use our experience and knowledge to educate, inform and help. We understand the customer is entrusting us with a big part of their leisure and so we treat their bikes with the highest level of care. 

Service advisors are experts at time management and juggling different tasks of varying priority and you will be their champion! You will prioritize on-the-spot work, as well as keep track of the daily work schedule of the service department as a whole.  You will also maintain a running list of common service parts and work with the Workshop Manager to ensure these parts are always at hand,. You will be the first point of contact for customers’ warranty claims.

If this sounds like fun to you, then you should apply for this job!

Requirements and Experience

  • Minimum of 2 years experience in a bike shop;
  • Proven advanced mechanical knowledge –  through a mix of experience and education;
  • Minimum of 1 year management position experience;
  • Minimum 1 year sales experience;
  • Knowledge of suspension systems;
  • Bike fitting experience is an asset.

Further training will be provided on the job.


The ideal candidate will:

  • Have active listening skills;
  • Be willing to learn from others and from their own mistakes;
  • Have a personal high standard of work;
  • Have experience selling services;
  • Be knowledgeable in the service of all makes and models of bike; new and old;
  • Be willing to take and provide direction, at the same time as being able to problem solve and make judgment calls;
  • Have computer literacy;
  • Ability to supervise others’ work and provide tactful feedback;
  • Ability to focus and/or work in spite of distractions and interruptions;
  • Have empathy to people of all economic and ethnic backgrounds, as well as all genders/sex orientation;
  • Be a bicycle nerd with love for Squamish.

Wages and Benefits:

There are many perks of working at Republic. They will be discussed at the time of the interview, but here are some highlights:

  • Starting at $20/h;
  • Extended health plan available;
  • Paid weekly training;
  • You will work in a friendly, family-oriented, happy place, doing what you love alongside like-minded people;
  • Discount on all products;
  • You will work for (and with!) reasonable and accommodating people. The Republic is a democracy and we will listen to you.
  • You will start with a full-time, year-round position, for a minimum of 1 year.    
  • Start date: March 1, 2020.           
Sales Person

Hello,
If you love Squamish, bicycles and people, read on.

We are a small, neighbourhood bicycle store located in Brackendale (Squamish) and we are looking for a people’s person to join our team.
(For more: riderepublic.com)

The ideal candidate will:

-Have empathy;
-Be a good listener;
-Be curious;
-Be thorough when following processes;
-Have the ability to work unsupervised;
-Be able to multi-task;
-Sales/customer service experience is an asset;
-Believe in bicycles as the way forward (for recreation, transportation and health);
-Be a champion of diversity;
-Be willing to learn;
-Must have weekend availability.

Duties include:

Deliver high level of customer service through addressing each customer needs in person, on the phone, or by email. Maintain and re-stock displays. Merchandise the whole store including window displays. Maintain a clean work environment. Maintain a clean work environment. Compile supplies purchase list. Price products. Follow up with customers. Book bikes in for service on occasion. Be a Republic Bicycles ambassador at all times both at work and in the community.

Wages and Benefits:

-Wages and hours to be discussed;
-Extended health plan available;
-You will work in a friendly, family-oriented, happy place, doing what you love alongside like-minded people;
-You will learn lots! We are committed to continually train (and pay for it!) and improve the skills of our team;
-Discount in all products;
-You will work for (and with!) reasonable and accommodating people. The Republic is a democracy and we will listen to you.
-You will start with a full-time/ in season (until Sep 30th) with the possibility of year-round position (to be discussed)

TO APPLY: Please do not call! Please send your resume and cover letter to Leah.

Happy Trails!

To apply, please send your cover letter and resume to therighthand [at] riderepublic [dot com]

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