We work on all makes and models. Road, Mountain…Unicycles, you name it. We love fixing them all! Let’s get you riding!
Our team of problem solvers are trained to help you have the best riding experience your machine can deliver.
On the spot service available. Major repairs done in a timely fashion. Please bring your bike in to get an accurate timeline.
During the COVID-19 Pandemic we are following the recommendations set out by the authorities while continuing to do our best to serve our customers.
This summarizes the relevant changes we have made around the workshop and to the service drop off / pick up procedure to keep you, our community and our staff safe.
- A limited number of people will be allowed in the shop at any one time.
- There will be a separate entrance and exit.
- We encourage customers keep their time in the shop brief.
- Customers must keep 6ft from other customers and staff.
- Service customers will be asked to book their service online. See link on this page.
- Comprehensive “Tune-up” type services can be booked online with a specified turnaround window. All other piece-wise type services are drop-in only and will be done on a first-come-first-served basis with a best guess turnaround time.
- Service customers who booked online may leave their bike prior to their appointment or continue riding and get an automated reminder.
- It is now mandatory to wear a mask when in the store. Hand sanitizer is also provided at the entrance.
- We are following a sanitizing routine on all high touch surfaces in the shop.
- Bike drop off will be contactless and generally be short and sweet – customers will receive a follow-up call or email to discuss scope of work, price and timeline.
- Our front staff and mechanics will be wearing masks and offering to sanitize bike touch points prior to delivery.
We appreciate and are amazed by the patience and flexibility shown by our customers to date. Thank you for continuing to support us!
Check back often as our response to the situation may change.
(updated Nov. 2020)
Visit the shop for a free assessment and quote for maintenance
Your Bike Working At Its Best - Build Your Own Service
The BYO Philosophy
The old bike shop “service menu” doesn’t serve the rider or the bike well. You get some of what you need and likely a bunch of extra stuff you don’t. It is rare that one of the available packages fulfills exactly your maintenance requirements.
Build Your Own Service means you get a catered service package based on what your bike needs to perform at its best. We will of course do a full inspection, let you know what we find, and work with you and your budget to get you the most value.
BYO Service Example
A Popular Combo for $124
Common Maintenance Items
Bike Wash – $30
Bleed hydraulic disc brake – $46 (includes two fluid flushes, piston clean and brake adjustment)
Replace punctured tube – $16
Fork lower leg service – $48
Install tubeless tire – From $22
Standard wheel true – $27
Hub service (cartridge) – $53 (includes hub shell bearing replacement and freehub pawl service)
Shift adjust (rear) – $20 (includes hanger alignment)
Install disc brake pads – $19 (includes adjustment and piston reset)
Workshop hourly labour rate – $80
Republic Service Guarantee
Our mechanics are highly skilled and take pride in fixing your bike to the highest possible standard.
We want your ride to be nothing short of awesome, so,
in the unlikely event that something is not quite right after a service,
we would be happy to review our work at no extra charge.
Frequently Asked Questions
When should I bring my new bike in for the first tune up?
After a couple of rides we would love to make some minor adjustments on your machine to make sure it is dialed. Then after 20 – 30 hours of riding you should bring your bike in for its first full tune up. Your first tune will have been booked in with our service department when you picked up your new bike – don’t worry we will send you a reminder! Remember, if you bought the bike from us, the first tune up (labour charge) is free. In season, this offer expires after 60 days.
Do you service E-bikes?
Yes! We’d be happy to service your E-bike. We are fully qualified to address any issue with Shimano and Bosch electric assist systems.
What is the turn around time for service?
This will vary through the year and will depend on what service your bike requires. We have two work streams to keep wait times down.
One is for comprehensive services where we check over the whole bike and cater a service to its needs and your budget. This is by appointment and bookings can be made online. You can ride right up until your appointment date and turnaround is +/- 4 days from the appointment date.
The second stream is for small piecewise work; in other words just a focusing on a few small requests without a comprehensive check over other areas of the bike. This is drop-in only (no appointment required) and is first-come-first-served. Turnaround is variable and we can give you a rough idea on drop off.
As always, we can do flat repairs, quick adjustments and give service advice just about any time.
Can you service my suspension?
Yes! We service the vast majority of suspension pieces through a combination of in-house, and our suspension service partners. Let’s get you sorted.
When should my suspension be fully serviced?
Each manufacturer has its own recommended number of hours. However, a quick rule of thumb is once a year if your ride 1-2 times a week in the season. If you ride more than that, or all year, let’s make a plan together to make sure you are getting the best out of your suspension. Also, to increase the time in between full services, we encourage you to get a lower service mid season.
Do you work on old, unloved bicycles?
Yes! We work on all bikes, all makes, all models, all colours, all modalities, all years. We love bikes! Bring it on!
I bought parts elsewhere, can you install them?
Absolutely! Come in to the shop or call to ask our service advisor about the labour charges associated with installing various parts.
Book Your Service Online!
Easy, Fast and Convenient